Refund Policy

Last updated: July 18, 2025

Overview

We want you to be satisfied with your purchases on Laravel. This policy outlines when refunds are available.

Eligible for Refund

You may be eligible for a refund if:

  • The AI agent is significantly different from its description
  • The agent is non-functional or contains critical bugs
  • The seller fails to provide promised resources or documentation
  • You experience technical issues preventing access within 48 hours of purchase

Not Eligible for Refund

Refunds are generally not provided for:

  • Change of mind after purchase
  • Lack of features that were not advertised
  • Issues arising from improper use
  • Purchases older than 30 days

Refund Process

  1. Contact the seller first to resolve any issues
  2. If unresolved, submit a refund request within 30 days of purchase
  3. Provide evidence supporting your refund claim
  4. Our team will review and respond within 5 business days

Processing Time

Approved refunds are processed within 5-10 business days. The time for funds to appear in your account depends on your payment method.

Seller Protection

We also protect sellers from fraudulent refund requests. Abuse of the refund policy may result in account suspension.

Contact

For refund requests or questions, contact support@isfusion.ai